Dear Jon, just to say THANK YOU for your superb service. Packages arrived this morning safe and in perfect order. CB in the UK
• C.B. UK
Jonb, Thanks so much for helping us out! We were in a jam, with no rear-end just days before a 3 day event. In twenty years of buying Viper parts and dealing with Viper people, I can honestly say you have always been one of best best people in the business and the Viper community. Thanks for being there for all of guys that turn our own wrench. My son's and I are very grateful your business is surviving in such tough times. Now that were slowly getting back into racing, we will be turning to you for our Viper parts supply line. Sincerely, Todd
• Texas Todd

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When placing an order from PartsRack, please be aware that restocking fees generally apply.  Restocking fees can range from 5 to 15 percent of the cost of the returned item.  Also note that any shipping charges related to a return for any reason are the sole responsibility of the customer.  Returns without a return authorization will NOT be accepted.  Please call PartsRack at 360.837.3937 to authorize a return.

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PartsRack does not directly warrantee any product or service provided on this site.  Many of the good sold on this site, however, do carry manufacturer warrantees.  It is the customer's responsibility to verify and accept any warranty terms prior to placing an order.  Although rare, if a warranty issue does occur, PartsRack will gladly assist the customer in determining the appropriate course of action and help with manufacturer warranty claims.

PartsRack reserves the right, in its sole discretion, to terminate your access to the PartsRack Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in King County, Washington, U.S.A. in all disputes arising out of or relating to the use of the PartsRack Web Site. Use of the PartsRack Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and PartsRack as a result of this agreement or use of the PartsRack Web Site. PartsRack's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of PartsRack's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the PartsRack Web Site or information provided to or gathered by PartsRack with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and PartsRack with respect to the PartsRack Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and PartsRack with respect to the PartsRack Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the expressed wish to the parties that this agreement and all related documents be drawn up in English.

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